Returns Policy

We're not just in the business of selling products; we're in the business of earning your love and trust. That's why our returns policy is as straightforward as can be, tailored with your best interests in mind.

Faulty or Defective Products:
Oh dear! If you come across any faults or issues with our products, worry not! Just drop us a line at, and we'll spring into action. We're fully committed to promptly resolving the matter and sending you a sparkling new replacement product without delay.

Change of Mind:
Life happens, and we understand that. If you have a change of heart about an unopened product, no need to fret! You have a generous 14-day window from the moment it arrives at your doorstep to return it to us. To kick-start the return process, simply get in touch with us at, and our exceptional team will guide you through the next steps.

Just a friendly heads-up: as outlined in our terms, customers are responsible for the cost of returning unwanted items.

Product Dissatisfaction:
Our mission is simple: we want you to do more than just like our products; we want you to absolutely adore them! If, for any reason, you're not completely satisfied with your purchase, shoot us an email at, and we'll go above and beyond to help you unlock the full potential of our products. We're dedicated to making things work seamlessly for you!

Here's a little heads-up for you: shipping costs are non-refundable. This means that if a refund is issued, the original shipping charges won't be included in the reimbursement.

If you have any burning questions or need further clarification, please don't hesitate to get in touch. We're always here, ready to assist you with a smile.

Thank you for choosing Synergised and granting us the opportunity to serve you. Your satisfaction means the world to us!